Interpersonal Relationship and Employee Performance in Selected Nigeria Bank

Alase Gbenga Ayofe; Akinbo Tina Martha

doi:doi:10.11648/j.ijmfs.20220801.11

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Interpersonal Relationship and Employee Performance in Selected Nigeria Bank

Alase Gbenga Ayofe, Akinbo Tina Martha

Published in International Journal of Management and Fuzzy Systems (Volume 8, Issue 1)

Received: 5 March 2022 Accepted: 25 March 2022 Published: 20 April 2022

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Abstract

Background: The study aims to investigate the connection between interpersonal relationship and employee performance. Methodology: Descriptive research survey was adopted as one hundred and sixty- eight (168) employees of Guaranty Trust Bank were sampled using cross sectional data from structured questionnaire. Findings: The result revealed that the three measure of interpersonal relationship are commonly rated high by the respondents with average mean of 4.07 for effective communication, 4.02 for team building, and social support has 4.04 mean. Specifically, it was revealed that rise in effective communication within the organization improves the performance of the employee within the threshold of 68%, team building increases same by 63% while social support at 86% appears to be the most important variables for the employee in terms of coefficient magnitude. Findings also showed that high quality interpersonal relationship improves the work performance of the employee through improved communication, motivation, teamwork, assisting each other’s and improvement in the performance of the employee while destructive relationship within the organization creates friction and unhealthy rivalry within the organization and tends to dampen the performance of the employee instead of improving. Recommendation: Therefore, the management of Guaranty Trust Bank should adopt the dimensions of interpersonal relationship used for the study as strategies for improving their level of performance.

Published in	International Journal of Management and Fuzzy Systems (Volume 8, Issue 1)
DOI	10.11648/j.ijmfs.20220801.11
Page(s)	1-8
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2022. Published by Science Publishing Group

Keywords

Effective Communication, Team Building, Social Support, Employee Performance, Interpersonal Relationship

References

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APA Style

Alase Gbenga Ayofe, Akinbo Tina Martha. (2022). Interpersonal Relationship and Employee Performance in Selected Nigeria Bank. International Journal of Management and Fuzzy Systems, 8(1), 1-8. https://doi.org/10.11648/j.ijmfs.20220801.11

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ACS Style

Alase Gbenga Ayofe; Akinbo Tina Martha. Interpersonal Relationship and Employee Performance in Selected Nigeria Bank. Int. J. Manag. Fuzzy Syst. 2022, 8(1), 1-8. doi: 10.11648/j.ijmfs.20220801.11

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AMA Style

Alase Gbenga Ayofe, Akinbo Tina Martha. Interpersonal Relationship and Employee Performance in Selected Nigeria Bank. Int J Manag Fuzzy Syst. 2022;8(1):1-8. doi: 10.11648/j.ijmfs.20220801.11

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@article{10.11648/j.ijmfs.20220801.11,
  author = {Alase Gbenga Ayofe and Akinbo Tina Martha},
  title = {Interpersonal Relationship and Employee Performance in Selected Nigeria Bank},
  journal = {International Journal of Management and Fuzzy Systems},
  volume = {8},
  number = {1},
  pages = {1-8},
  doi = {10.11648/j.ijmfs.20220801.11},
  url = {https://doi.org/10.11648/j.ijmfs.20220801.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijmfs.20220801.11},
  abstract = {Background: The study aims to investigate the connection between interpersonal relationship and employee performance. Methodology: Descriptive research survey was adopted as one hundred and sixty- eight (168) employees of Guaranty Trust Bank were sampled using cross sectional data from structured questionnaire. Findings: The result revealed that the three measure of interpersonal relationship are commonly rated high by the respondents with average mean of 4.07 for effective communication, 4.02 for team building, and social support has 4.04 mean. Specifically, it was revealed that rise in effective communication within the organization improves the performance of the employee within the threshold of 68%, team building increases same by 63% while social support at 86% appears to be the most important variables for the employee in terms of coefficient magnitude. Findings also showed that high quality interpersonal relationship improves the work performance of the employee through improved communication, motivation, teamwork, assisting each other’s and improvement in the performance of the employee while destructive relationship within the organization creates friction and unhealthy rivalry within the organization and tends to dampen the performance of the employee instead of improving. Recommendation: Therefore, the management of Guaranty Trust Bank should adopt the dimensions of interpersonal relationship used for the study as strategies for improving their level of performance.},
 year = {2022}
}

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TY  - JOUR
T1  - Interpersonal Relationship and Employee Performance in Selected Nigeria Bank
AU  - Alase Gbenga Ayofe
AU  - Akinbo Tina Martha
Y1  - 2022/04/20
PY  - 2022
N1  - https://doi.org/10.11648/j.ijmfs.20220801.11
DO  - 10.11648/j.ijmfs.20220801.11
T2  - International Journal of Management and Fuzzy Systems
JF  - International Journal of Management and Fuzzy Systems
JO  - International Journal of Management and Fuzzy Systems
SP  - 1
EP  - 8
PB  - Science Publishing Group
SN  - 2575-4947
UR  - https://doi.org/10.11648/j.ijmfs.20220801.11
AB  - Background: The study aims to investigate the connection between interpersonal relationship and employee performance. Methodology: Descriptive research survey was adopted as one hundred and sixty- eight (168) employees of Guaranty Trust Bank were sampled using cross sectional data from structured questionnaire. Findings: The result revealed that the three measure of interpersonal relationship are commonly rated high by the respondents with average mean of 4.07 for effective communication, 4.02 for team building, and social support has 4.04 mean. Specifically, it was revealed that rise in effective communication within the organization improves the performance of the employee within the threshold of 68%, team building increases same by 63% while social support at 86% appears to be the most important variables for the employee in terms of coefficient magnitude. Findings also showed that high quality interpersonal relationship improves the work performance of the employee through improved communication, motivation, teamwork, assisting each other’s and improvement in the performance of the employee while destructive relationship within the organization creates friction and unhealthy rivalry within the organization and tends to dampen the performance of the employee instead of improving. Recommendation: Therefore, the management of Guaranty Trust Bank should adopt the dimensions of interpersonal relationship used for the study as strategies for improving their level of performance.
VL  - 8
IS  - 1
ER  -

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Author Information

Alase Gbenga Ayofe

Department of Management and Accounting, Lead City University, Ibadan, Nigeria
Akinbo Tina Martha

Department of Management and Accounting, Lead City University, Ibadan, Nigeria

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APA Style

Alase Gbenga Ayofe, Akinbo Tina Martha. (2022). Interpersonal Relationship and Employee Performance in Selected Nigeria Bank. International Journal of Management and Fuzzy Systems, 8(1), 1-8. https://doi.org/10.11648/j.ijmfs.20220801.11

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ACS Style

Alase Gbenga Ayofe; Akinbo Tina Martha. Interpersonal Relationship and Employee Performance in Selected Nigeria Bank. Int. J. Manag. Fuzzy Syst. 2022, 8(1), 1-8. doi: 10.11648/j.ijmfs.20220801.11

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AMA Style

Alase Gbenga Ayofe, Akinbo Tina Martha. Interpersonal Relationship and Employee Performance in Selected Nigeria Bank. Int J Manag Fuzzy Syst. 2022;8(1):1-8. doi: 10.11648/j.ijmfs.20220801.11

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@article{10.11648/j.ijmfs.20220801.11,
  author = {Alase Gbenga Ayofe and Akinbo Tina Martha},
  title = {Interpersonal Relationship and Employee Performance in Selected Nigeria Bank},
  journal = {International Journal of Management and Fuzzy Systems},
  volume = {8},
  number = {1},
  pages = {1-8},
  doi = {10.11648/j.ijmfs.20220801.11},
  url = {https://doi.org/10.11648/j.ijmfs.20220801.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijmfs.20220801.11},
  abstract = {Background: The study aims to investigate the connection between interpersonal relationship and employee performance. Methodology: Descriptive research survey was adopted as one hundred and sixty- eight (168) employees of Guaranty Trust Bank were sampled using cross sectional data from structured questionnaire. Findings: The result revealed that the three measure of interpersonal relationship are commonly rated high by the respondents with average mean of 4.07 for effective communication, 4.02 for team building, and social support has 4.04 mean. Specifically, it was revealed that rise in effective communication within the organization improves the performance of the employee within the threshold of 68%, team building increases same by 63% while social support at 86% appears to be the most important variables for the employee in terms of coefficient magnitude. Findings also showed that high quality interpersonal relationship improves the work performance of the employee through improved communication, motivation, teamwork, assisting each other’s and improvement in the performance of the employee while destructive relationship within the organization creates friction and unhealthy rivalry within the organization and tends to dampen the performance of the employee instead of improving. Recommendation: Therefore, the management of Guaranty Trust Bank should adopt the dimensions of interpersonal relationship used for the study as strategies for improving their level of performance.},
 year = {2022}
}

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TY  - JOUR
T1  - Interpersonal Relationship and Employee Performance in Selected Nigeria Bank
AU  - Alase Gbenga Ayofe
AU  - Akinbo Tina Martha
Y1  - 2022/04/20
PY  - 2022
N1  - https://doi.org/10.11648/j.ijmfs.20220801.11
DO  - 10.11648/j.ijmfs.20220801.11
T2  - International Journal of Management and Fuzzy Systems
JF  - International Journal of Management and Fuzzy Systems
JO  - International Journal of Management and Fuzzy Systems
SP  - 1
EP  - 8
PB  - Science Publishing Group
SN  - 2575-4947
UR  - https://doi.org/10.11648/j.ijmfs.20220801.11
AB  - Background: The study aims to investigate the connection between interpersonal relationship and employee performance. Methodology: Descriptive research survey was adopted as one hundred and sixty- eight (168) employees of Guaranty Trust Bank were sampled using cross sectional data from structured questionnaire. Findings: The result revealed that the three measure of interpersonal relationship are commonly rated high by the respondents with average mean of 4.07 for effective communication, 4.02 for team building, and social support has 4.04 mean. Specifically, it was revealed that rise in effective communication within the organization improves the performance of the employee within the threshold of 68%, team building increases same by 63% while social support at 86% appears to be the most important variables for the employee in terms of coefficient magnitude. Findings also showed that high quality interpersonal relationship improves the work performance of the employee through improved communication, motivation, teamwork, assisting each other’s and improvement in the performance of the employee while destructive relationship within the organization creates friction and unhealthy rivalry within the organization and tends to dampen the performance of the employee instead of improving. Recommendation: Therefore, the management of Guaranty Trust Bank should adopt the dimensions of interpersonal relationship used for the study as strategies for improving their level of performance.
VL  - 8
IS  - 1
ER  -

Copy | Download