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Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production

Received: 5 February 2016     Accepted: 16 February 2016     Published: 9 March 2016
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Abstract

Although undesirable, manufacturing defects leading to complaints are almost inevitable in the production of manufactured products, and consideration of manufacturing quality is therefore an essential aspect of management of supply chains with multiple suppliers. This study evaluates the relationship between complaints about the end product and welding production in a multiple supplier chain. In the studied case, it was noticed that there is potential for improved welding production management by suppliers to increase profitability by decreasing the number of welding defects that cause complaints. This study shows one approach to analysis of the relation between complaints in the supply chain and their effect on the end product.

Published in International Journal of Mechanical Engineering and Applications (Volume 4, Issue 2)
DOI 10.11648/j.ijmea.20160402.12
Page(s) 43-49
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2016. Published by Science Publishing Group

Keywords

Welding Production, Welding Suppliers, Complaints, Welding Quality, Productivity Improvement, Empirical Study

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Cite This Article
  • APA Style

    Jenni Toivanen, Harri Eskelinen, Paul Kah, Jukka Martikainen. (2016). Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production. International Journal of Mechanical Engineering and Applications, 4(2), 43-49. https://doi.org/10.11648/j.ijmea.20160402.12

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    ACS Style

    Jenni Toivanen; Harri Eskelinen; Paul Kah; Jukka Martikainen. Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production. Int. J. Mech. Eng. Appl. 2016, 4(2), 43-49. doi: 10.11648/j.ijmea.20160402.12

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    AMA Style

    Jenni Toivanen, Harri Eskelinen, Paul Kah, Jukka Martikainen. Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production. Int J Mech Eng Appl. 2016;4(2):43-49. doi: 10.11648/j.ijmea.20160402.12

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  • @article{10.11648/j.ijmea.20160402.12,
      author = {Jenni Toivanen and Harri Eskelinen and Paul Kah and Jukka Martikainen},
      title = {Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production},
      journal = {International Journal of Mechanical Engineering and Applications},
      volume = {4},
      number = {2},
      pages = {43-49},
      doi = {10.11648/j.ijmea.20160402.12},
      url = {https://doi.org/10.11648/j.ijmea.20160402.12},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijmea.20160402.12},
      abstract = {Although undesirable, manufacturing defects leading to complaints are almost inevitable in the production of manufactured products, and consideration of manufacturing quality is therefore an essential aspect of management of supply chains with multiple suppliers. This study evaluates the relationship between complaints about the end product and welding production in a multiple supplier chain. In the studied case, it was noticed that there is potential for improved welding production management by suppliers to increase profitability by decreasing the number of welding defects that cause complaints. This study shows one approach to analysis of the relation between complaints in the supply chain and their effect on the end product.},
     year = {2016}
    }
    

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    T1  - Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production
    AU  - Jenni Toivanen
    AU  - Harri Eskelinen
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    T2  - International Journal of Mechanical Engineering and Applications
    JF  - International Journal of Mechanical Engineering and Applications
    JO  - International Journal of Mechanical Engineering and Applications
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    PB  - Science Publishing Group
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    UR  - https://doi.org/10.11648/j.ijmea.20160402.12
    AB  - Although undesirable, manufacturing defects leading to complaints are almost inevitable in the production of manufactured products, and consideration of manufacturing quality is therefore an essential aspect of management of supply chains with multiple suppliers. This study evaluates the relationship between complaints about the end product and welding production in a multiple supplier chain. In the studied case, it was noticed that there is potential for improved welding production management by suppliers to increase profitability by decreasing the number of welding defects that cause complaints. This study shows one approach to analysis of the relation between complaints in the supply chain and their effect on the end product.
    VL  - 4
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    ER  - 

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Author Information
  • Mechanical Engineering, Lappeenranta University of Technology, Lappeenranta, Finland

  • Mechanical Engineering, Lappeenranta University of Technology, Lappeenranta, Finland

  • Mechanical Engineering, Lappeenranta University of Technology, Lappeenranta, Finland

  • Mechanical Engineering, Lappeenranta University of Technology, Lappeenranta, Finland

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