Communication in the Process of ODR: Advantages and Challenges

Sree Krishna Bharawaj H.

doi:doi:10.11648/j.ijics.20160103.11

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Communication in the Process of ODR: Advantages and Challenges

Sree Krishna Bharawaj H.

Published in International Journal of Information and Communication Sciences (Volume 1, Issue 3)

Received: 8 September 2016 Accepted: 28 November 2016 Published: 29 December 2016

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Abstract

The traditional courts often do not provide chance for effectively communicating the grievance of a person. Meanwhile Alternative Dispute Resolution (ADR) systems such as arbitration, mediation, negotiation etc. primarily offer an ear to hear the problems. This has contributed to the growth of ADR worldwide. With the penetration of internet and introduction of mobiles, there have rapid changes even in the resolution of conflicts. Online Dispute Resolution is one such area where technology is used to resolve the disputes online without any physical presence. This paper will bring out the importance of communication, and the communication in the process of Online Dispute Resolution (ODR), its advantages and challenges.

Published in	International Journal of Information and Communication Sciences (Volume 1, Issue 3)
DOI	10.11648/j.ijics.20160103.11
Page(s)	39-42
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2016. Published by Science Publishing Group

Keywords

Online, Dispute, Resolution, Perspective, Technology, Internet, Claims, ADR

References

[1]	ACCA. (n.d.). UNDERSTANDING THE IMPORTANCE OF COMMUNICATION. Retrieved June 12, 2016, from http://www.accaglobal.com/in/en/student/exam-support-resources/fundamentals-exams-study-resources/f1/technical-articles/understanding-importance.html.
[2]	Association, A. A. (n.d.). What is Online Dispute Resolution? A Guide for Consumers. Retrieved june 12, 2016, from //www.americanbar.org/content/dam/aba/migrated/2011_build/dispute_resolution/consumerodr.authcheckdam.pdf.
[3]	Bygrave, L. A. (n.d.). ONLINE DISPUTE RESOLUTION – WHAT IT MEANS FOR CONSUMERS. Retrieved from http://folk.uio.no/lee/oldpage/articles/Bygrave_ODR.pdf.
[4]	Cortés, P. (2011). Online Dispute Resolution for Consumers in the European Union. Oxon: Routledge.
[5]	Cortés, P. (n.d.). Online Dispute Resolution for Consumers. Retrieved from http://www.mediate.com/pdf/cortes.pdf.
[6]	Cortes, P. (n.d.). Online Dispute Resolution for Consumers in the European Union. Retrieved June 16, 2016, from www.oapen.org/download?type=document&docid=391038www.oapen.org/download?type=document&docid=391038.
[7]	Definition Task Force on Electronic Commerce and Alternative Dispute Resolution Task Force Draft March, 2. e. (n.d.).
[8]	Feliksas Petrauskas, E. K. (n.d.). ONLINE DISPUTE RESOLUTION IN CONSUMER DISPUTES. Retrieved June 14, 2016, from https://www.mruni.eu/upload/iblock/f96/8_Petrauskas_Kybartienht-1.pdf.
[9]	Hörnle, J. (n.d.). Encouraging Online Dispute Resolution in the EU and Beyond‐Keeping Costs Low or. Retrieved from http://www.e-lawyerassistance.com/ArticlesPDF/EncouragingOnlineDisputeResolutionintheEUen.pdf.
[10]	UNCITRAL. (n.d.). Draft on Online Dispute Resolution. Retrieved July 15, 2016, from http://www.uncitral.org/pdf/english/workinggroups/wg_3/crp3-e.pdf.

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APA Style

Sree Krishna Bharawaj H. (2016). Communication in the Process of ODR: Advantages and Challenges. International Journal of Information and Communication Sciences, 1(3), 39-42. https://doi.org/10.11648/j.ijics.20160103.11

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ACS Style

Sree Krishna Bharawaj H. Communication in the Process of ODR: Advantages and Challenges. Int. J. Inf. Commun. Sci. 2016, 1(3), 39-42. doi: 10.11648/j.ijics.20160103.11

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AMA Style

Sree Krishna Bharawaj H. Communication in the Process of ODR: Advantages and Challenges. Int J Inf Commun Sci. 2016;1(3):39-42. doi: 10.11648/j.ijics.20160103.11

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@article{10.11648/j.ijics.20160103.11,
  author = {Sree Krishna Bharawaj H.},
  title = {Communication in the Process of ODR: Advantages and Challenges},
  journal = {International Journal of Information and Communication Sciences},
  volume = {1},
  number = {3},
  pages = {39-42},
  doi = {10.11648/j.ijics.20160103.11},
  url = {https://doi.org/10.11648/j.ijics.20160103.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijics.20160103.11},
  abstract = {The traditional courts often do not provide chance for effectively communicating the grievance of a person. Meanwhile Alternative Dispute Resolution (ADR) systems such as arbitration, mediation, negotiation etc. primarily offer an ear to hear the problems. This has contributed to the growth of ADR worldwide. With the penetration of internet and introduction of mobiles, there have rapid changes even in the resolution of conflicts. Online Dispute Resolution is one such area where technology is used to resolve the disputes online without any physical presence. This paper will bring out the importance of communication, and the communication in the process of Online Dispute Resolution (ODR), its advantages and challenges.},
 year = {2016}
}

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TY  - JOUR
T1  - Communication in the Process of ODR: Advantages and Challenges
AU  - Sree Krishna Bharawaj H.
Y1  - 2016/12/29
PY  - 2016
N1  - https://doi.org/10.11648/j.ijics.20160103.11
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JF  - International Journal of Information and Communication Sciences
JO  - International Journal of Information and Communication Sciences
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EP  - 42
PB  - Science Publishing Group
SN  - 2575-1719
UR  - https://doi.org/10.11648/j.ijics.20160103.11
AB  - The traditional courts often do not provide chance for effectively communicating the grievance of a person. Meanwhile Alternative Dispute Resolution (ADR) systems such as arbitration, mediation, negotiation etc. primarily offer an ear to hear the problems. This has contributed to the growth of ADR worldwide. With the penetration of internet and introduction of mobiles, there have rapid changes even in the resolution of conflicts. Online Dispute Resolution is one such area where technology is used to resolve the disputes online without any physical presence. This paper will bring out the importance of communication, and the communication in the process of Online Dispute Resolution (ODR), its advantages and challenges.
VL  - 1
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Author Information

Sree Krishna Bharawaj H.

National Law School, India University, Bengaluru, India

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APA Style

Sree Krishna Bharawaj H. (2016). Communication in the Process of ODR: Advantages and Challenges. International Journal of Information and Communication Sciences, 1(3), 39-42. https://doi.org/10.11648/j.ijics.20160103.11

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ACS Style

Sree Krishna Bharawaj H. Communication in the Process of ODR: Advantages and Challenges. Int. J. Inf. Commun. Sci. 2016, 1(3), 39-42. doi: 10.11648/j.ijics.20160103.11

Copy | Download

AMA Style

Sree Krishna Bharawaj H. Communication in the Process of ODR: Advantages and Challenges. Int J Inf Commun Sci. 2016;1(3):39-42. doi: 10.11648/j.ijics.20160103.11

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@article{10.11648/j.ijics.20160103.11,
  author = {Sree Krishna Bharawaj H.},
  title = {Communication in the Process of ODR: Advantages and Challenges},
  journal = {International Journal of Information and Communication Sciences},
  volume = {1},
  number = {3},
  pages = {39-42},
  doi = {10.11648/j.ijics.20160103.11},
  url = {https://doi.org/10.11648/j.ijics.20160103.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijics.20160103.11},
  abstract = {The traditional courts often do not provide chance for effectively communicating the grievance of a person. Meanwhile Alternative Dispute Resolution (ADR) systems such as arbitration, mediation, negotiation etc. primarily offer an ear to hear the problems. This has contributed to the growth of ADR worldwide. With the penetration of internet and introduction of mobiles, there have rapid changes even in the resolution of conflicts. Online Dispute Resolution is one such area where technology is used to resolve the disputes online without any physical presence. This paper will bring out the importance of communication, and the communication in the process of Online Dispute Resolution (ODR), its advantages and challenges.},
 year = {2016}
}

Copy | Download

TY  - JOUR
T1  - Communication in the Process of ODR: Advantages and Challenges
AU  - Sree Krishna Bharawaj H.
Y1  - 2016/12/29
PY  - 2016
N1  - https://doi.org/10.11648/j.ijics.20160103.11
DO  - 10.11648/j.ijics.20160103.11
T2  - International Journal of Information and Communication Sciences
JF  - International Journal of Information and Communication Sciences
JO  - International Journal of Information and Communication Sciences
SP  - 39
EP  - 42
PB  - Science Publishing Group
SN  - 2575-1719
UR  - https://doi.org/10.11648/j.ijics.20160103.11
AB  - The traditional courts often do not provide chance for effectively communicating the grievance of a person. Meanwhile Alternative Dispute Resolution (ADR) systems such as arbitration, mediation, negotiation etc. primarily offer an ear to hear the problems. This has contributed to the growth of ADR worldwide. With the penetration of internet and introduction of mobiles, there have rapid changes even in the resolution of conflicts. Online Dispute Resolution is one such area where technology is used to resolve the disputes online without any physical presence. This paper will bring out the importance of communication, and the communication in the process of Online Dispute Resolution (ODR), its advantages and challenges.
VL  - 1
IS  - 3
ER  -

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