Predictors of E-government Services Adoption: A Case Study of Russian Students in China

Isaac Kofi Mensah; Piankova Vera; Mi Jianing

doi:doi:10.11648/j.ijmfs.20170305.12

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Predictors of E-government Services Adoption: A Case Study of Russian Students in China

Isaac Kofi Mensah, Piankova Vera, Mi Jianing

Published in International Journal of Management and Fuzzy Systems (Volume 3, Issue 5)

Received: 14 April 2017 Accepted: 26 April 2017 Published: 31 October 2017

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Abstract

Electronic government is the use of Information and Communication Technologies in the public administration processes to provide better public services to citizens and the general public. The adoption of e-government services is vital for the success of e-government projects. The purpose of this study is to investigate factors influencing the Russian students in China willingness to adopt and use e-government services. Predictors such as perceived usefulness, perceived ease of use, perceived service quality, citizen trust and language barrier would be explored. The Technology Acceptance Model would be used as the theoretical framework for the study. The questionnaire instruments would be administered to 500 Russian students in the City of Harbin. The data gathered would be captured and analyzed with SPSS while a further analysis would be conducted using the Structural Equation Model (SEM). Based on the data analysis, appropriate recommendations would be offered to improve public service delivery through e-government not only to Chinese citizens but foreign nationals who reside in China as well.

Published in	International Journal of Management and Fuzzy Systems (Volume 3, Issue 5)
DOI	10.11648/j.ijmfs.20170305.12
Page(s)	67-74
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2017. Published by Science Publishing Group

Keywords

E-government, E-government Services, Adoption, Technology Acceptance Model (TAM), Russia, China

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Isaac Kofi Mensah, Piankova Vera, Mi Jianing. (2017). Predictors of E-government Services Adoption: A Case Study of Russian Students in China. International Journal of Management and Fuzzy Systems, 3(5), 67-74. https://doi.org/10.11648/j.ijmfs.20170305.12

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ACS Style

Isaac Kofi Mensah; Piankova Vera; Mi Jianing. Predictors of E-government Services Adoption: A Case Study of Russian Students in China. Int. J. Manag. Fuzzy Syst. 2017, 3(5), 67-74. doi: 10.11648/j.ijmfs.20170305.12

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AMA Style

Isaac Kofi Mensah, Piankova Vera, Mi Jianing. Predictors of E-government Services Adoption: A Case Study of Russian Students in China. Int J Manag Fuzzy Syst. 2017;3(5):67-74. doi: 10.11648/j.ijmfs.20170305.12

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@article{10.11648/j.ijmfs.20170305.12,
  author = {Isaac Kofi Mensah and Piankova Vera and Mi Jianing},
  title = {Predictors of E-government Services Adoption: A Case Study of Russian Students in China},
  journal = {International Journal of Management and Fuzzy Systems},
  volume = {3},
  number = {5},
  pages = {67-74},
  doi = {10.11648/j.ijmfs.20170305.12},
  url = {https://doi.org/10.11648/j.ijmfs.20170305.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijmfs.20170305.12},
  abstract = {Electronic government is the use of Information and Communication Technologies in the public administration processes to provide better public services to citizens and the general public. The adoption of e-government services is vital for the success of e-government projects. The purpose of this study is to investigate factors influencing the Russian students in China willingness to adopt and use e-government services. Predictors such as perceived usefulness, perceived ease of use, perceived service quality, citizen trust and language barrier would be explored. The Technology Acceptance Model would be used as the theoretical framework for the study. The questionnaire instruments would be administered to 500 Russian students in the City of Harbin. The data gathered would be captured and analyzed with SPSS while a further analysis would be conducted using the Structural Equation Model (SEM). Based on the data analysis, appropriate recommendations would be offered to improve public service delivery through e-government not only to Chinese citizens but foreign nationals who reside in China as well.},
 year = {2017}
}

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TY  - JOUR
T1  - Predictors of E-government Services Adoption: A Case Study of Russian Students in China
AU  - Isaac Kofi Mensah
AU  - Piankova Vera
AU  - Mi Jianing
Y1  - 2017/10/31
PY  - 2017
N1  - https://doi.org/10.11648/j.ijmfs.20170305.12
DO  - 10.11648/j.ijmfs.20170305.12
T2  - International Journal of Management and Fuzzy Systems
JF  - International Journal of Management and Fuzzy Systems
JO  - International Journal of Management and Fuzzy Systems
SP  - 67
EP  - 74
PB  - Science Publishing Group
SN  - 2575-4947
UR  - https://doi.org/10.11648/j.ijmfs.20170305.12
AB  - Electronic government is the use of Information and Communication Technologies in the public administration processes to provide better public services to citizens and the general public. The adoption of e-government services is vital for the success of e-government projects. The purpose of this study is to investigate factors influencing the Russian students in China willingness to adopt and use e-government services. Predictors such as perceived usefulness, perceived ease of use, perceived service quality, citizen trust and language barrier would be explored. The Technology Acceptance Model would be used as the theoretical framework for the study. The questionnaire instruments would be administered to 500 Russian students in the City of Harbin. The data gathered would be captured and analyzed with SPSS while a further analysis would be conducted using the Structural Equation Model (SEM). Based on the data analysis, appropriate recommendations would be offered to improve public service delivery through e-government not only to Chinese citizens but foreign nationals who reside in China as well.
VL  - 3
IS  - 5
ER  -

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Author Information

Isaac Kofi Mensah

Department of Public Administration, School of Management, Harbin Institute of Technology, Harbin, China
Piankova Vera

Department of Public Administration, School of Management, Harbin Institute of Technology, Harbin, China
Mi Jianing

Department of Public Administration, School of Management, Harbin Institute of Technology, Harbin, China

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APA Style

Isaac Kofi Mensah, Piankova Vera, Mi Jianing. (2017). Predictors of E-government Services Adoption: A Case Study of Russian Students in China. International Journal of Management and Fuzzy Systems, 3(5), 67-74. https://doi.org/10.11648/j.ijmfs.20170305.12

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ACS Style

Isaac Kofi Mensah; Piankova Vera; Mi Jianing. Predictors of E-government Services Adoption: A Case Study of Russian Students in China. Int. J. Manag. Fuzzy Syst. 2017, 3(5), 67-74. doi: 10.11648/j.ijmfs.20170305.12

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AMA Style

Isaac Kofi Mensah, Piankova Vera, Mi Jianing. Predictors of E-government Services Adoption: A Case Study of Russian Students in China. Int J Manag Fuzzy Syst. 2017;3(5):67-74. doi: 10.11648/j.ijmfs.20170305.12

Copy | Download

@article{10.11648/j.ijmfs.20170305.12,
  author = {Isaac Kofi Mensah and Piankova Vera and Mi Jianing},
  title = {Predictors of E-government Services Adoption: A Case Study of Russian Students in China},
  journal = {International Journal of Management and Fuzzy Systems},
  volume = {3},
  number = {5},
  pages = {67-74},
  doi = {10.11648/j.ijmfs.20170305.12},
  url = {https://doi.org/10.11648/j.ijmfs.20170305.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijmfs.20170305.12},
  abstract = {Electronic government is the use of Information and Communication Technologies in the public administration processes to provide better public services to citizens and the general public. The adoption of e-government services is vital for the success of e-government projects. The purpose of this study is to investigate factors influencing the Russian students in China willingness to adopt and use e-government services. Predictors such as perceived usefulness, perceived ease of use, perceived service quality, citizen trust and language barrier would be explored. The Technology Acceptance Model would be used as the theoretical framework for the study. The questionnaire instruments would be administered to 500 Russian students in the City of Harbin. The data gathered would be captured and analyzed with SPSS while a further analysis would be conducted using the Structural Equation Model (SEM). Based on the data analysis, appropriate recommendations would be offered to improve public service delivery through e-government not only to Chinese citizens but foreign nationals who reside in China as well.},
 year = {2017}
}

Copy | Download

TY  - JOUR
T1  - Predictors of E-government Services Adoption: A Case Study of Russian Students in China
AU  - Isaac Kofi Mensah
AU  - Piankova Vera
AU  - Mi Jianing
Y1  - 2017/10/31
PY  - 2017
N1  - https://doi.org/10.11648/j.ijmfs.20170305.12
DO  - 10.11648/j.ijmfs.20170305.12
T2  - International Journal of Management and Fuzzy Systems
JF  - International Journal of Management and Fuzzy Systems
JO  - International Journal of Management and Fuzzy Systems
SP  - 67
EP  - 74
PB  - Science Publishing Group
SN  - 2575-4947
UR  - https://doi.org/10.11648/j.ijmfs.20170305.12
AB  - Electronic government is the use of Information and Communication Technologies in the public administration processes to provide better public services to citizens and the general public. The adoption of e-government services is vital for the success of e-government projects. The purpose of this study is to investigate factors influencing the Russian students in China willingness to adopt and use e-government services. Predictors such as perceived usefulness, perceived ease of use, perceived service quality, citizen trust and language barrier would be explored. The Technology Acceptance Model would be used as the theoretical framework for the study. The questionnaire instruments would be administered to 500 Russian students in the City of Harbin. The data gathered would be captured and analyzed with SPSS while a further analysis would be conducted using the Structural Equation Model (SEM). Based on the data analysis, appropriate recommendations would be offered to improve public service delivery through e-government not only to Chinese citizens but foreign nationals who reside in China as well.
VL  - 3
IS  - 5
ER  -

Copy | Download