Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities

Nguyen Quang Giao; Huynh Ngoc Thanh

doi:doi:10.11648/j.her.20200502.13

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Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities

Nguyen Quang Giao, Huynh Ngoc Thanh

Published in Higher Education Research (Volume 5, Issue 2)

Received: 26 March 2020 Accepted: 13 April 2020 Published: 30 April 2020

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Abstract

The quality management models are derived from the manufacturing sector and gradually applied to education in general and higher education in particular. There are many quality management models applied by universities around the world such as Organizational Elements Model, ISO 9000, EFQM, TQM, PDCA, etc. The application of quality management models in management has helped universities to ensure and improve the quality of training, meeting the needs of learners and employers. In fact, choosing and applying a quality management model of universities depends on the perception and level of quality management of that unit. In order to ensure and improve the training quality of the school as well as to meet the increasing requirements of society and learners about the quality of training, universities in Vietnam in the past 10 years have started applying quality management models in management. The application of quality management models in management with the basic functions of quality management clearly shows an interest in management innovation at the university. To face the challenges and opportunities of that process of international integration in education, each country needs to find out for itself the policies and strategies necessary for higher education to best carry out its mission in the production, dissemination and application of knowledge, meeting the country's socio-economic development needs. In this context, the quality assurance (QA) of higher education (HE) institutions in Vietnam is currently an urgent issue that is highly concerned by the Party, State and society. The current quality of education and training shows that the implementation of QA of many HE institutions in Vietnam is still not commensurate with the requirements for quality and effectiveness of education. It has not been accessible to the current standards. Even a few higher education institutions do not really appreciate the implementation of QA at their establishments. Therefore, the implementation of QA is an urgent requirement to comprehensively improve the quality of education - training, scientific research and community service, creating its own identity and improving competitiveness in a global context of education. The paper addresses the quality management models that are commonly applied in university management, while also addressing the basics for applying quality management models to drive management innovation at universities in Vietnam today.

Published in	Higher Education Research (Volume 5, Issue 2)
DOI	10.11648/j.her.20200502.13
Page(s)	52-59
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2020. Published by Science Publishing Group

Keywords

Quality Management, Quality Management Model, Higher Education, Training Quality, Vietnamese Universities

References

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[2]	Le Anh Tuan, Minh Duc (2006). ISO 9000 Implementation guidance document. Youth Publishing House, Ho Chi Minh city.
[3]	Warren Piper D. (1993). Quality Management in Universities. AGPS, Canberra.
[4]	Nguyen Duc Chinh (2002). Quality accreditation in higher education. Hanoi National University Publishing House, Hanoi.
[5]	Sherr, Lawrence A., Lozier, G. Gredgory (1991). New directions for institutional research: Total quality management in higher education. A Wiley Company, USA.
[6]	The Ministry of Education and Training (2010). Project on building and developing the education quality accreditation system for higher and secondary education in the 2011-2020 period. Hanoi.
[7]	Nguyen Quang Giao (2012). Applying quality management on management of universities in Vietnam. The International Journal of Educational Administration and Development, 3 (2), pp. 1-14.
[8]	Nguyen Quang Giao (2015). Quality management in higher education. Hanoi National University Publishing House.
[9]	Nguyen Duc Chinh (2008). Assessing the quality in education. Department of Education, Hanoi National University.
[10]	Harvey L., Green D. (1993). Defining quality. Assessment and Evaluation in Higher Education 18 (1).
[11]	Russo C. (1995). ISO 9000 and Malcolm Baldrige in Training and Education: A Practical Application Guide. Charro, Kansas City.
[12]	Sallis E. (1993). Total Quality Management in Education. Kogan Page, London.
[13]	Vietnamese Government (2007), Decision approving the master plan for the network of universities and colleges in the 2006-2020 period, Hanoi.
[14]	Anastasia Papanthymou & Maria Darra (2017). Quality Management in Higher Education: Review and Perspectives. Higher Education Studies; Vol. 7, No. 3. DOI: 10.5539/hes.v7n3p132.
[15]	James Williams (2020), Quality in Higher Education, Volume 26, Number 1. DOI: 10.1080/13538322.2020.1743501.
[16]	Lewis, R. G., Smith, D. H. (1994). Total quality in higher education. Delray Beach, FL: St. Lucia Press.
[17]	Theodor Leiber (2019). Impact Evaluation of Quality Management in Higher Education. Routledge.

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APA Style

Nguyen Quang Giao, Huynh Ngoc Thanh. (2020). Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities. Higher Education Research, 5(2), 52-59. https://doi.org/10.11648/j.her.20200502.13

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ACS Style

Nguyen Quang Giao; Huynh Ngoc Thanh. Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities. High. Educ. Res. 2020, 5(2), 52-59. doi: 10.11648/j.her.20200502.13

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AMA Style

Nguyen Quang Giao, Huynh Ngoc Thanh. Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities. High Educ Res. 2020;5(2):52-59. doi: 10.11648/j.her.20200502.13

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@article{10.11648/j.her.20200502.13,
  author = {Nguyen Quang Giao and Huynh Ngoc Thanh},
  title = {Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities},
  journal = {Higher Education Research},
  volume = {5},
  number = {2},
  pages = {52-59},
  doi = {10.11648/j.her.20200502.13},
  url = {https://doi.org/10.11648/j.her.20200502.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.her.20200502.13},
  abstract = {The quality management models are derived from the manufacturing sector and gradually applied to education in general and higher education in particular. There are many quality management models applied by universities around the world such as Organizational Elements Model, ISO 9000, EFQM, TQM, PDCA, etc. The application of quality management models in management has helped universities to ensure and improve the quality of training, meeting the needs of learners and employers. In fact, choosing and applying a quality management model of universities depends on the perception and level of quality management of that unit. In order to ensure and improve the training quality of the school as well as to meet the increasing requirements of society and learners about the quality of training, universities in Vietnam in the past 10 years have started applying quality management models in management. The application of quality management models in management with the basic functions of quality management clearly shows an interest in management innovation at the university. To face the challenges and opportunities of that process of international integration in education, each country needs to find out for itself the policies and strategies necessary for higher education to best carry out its mission in the production, dissemination and application of knowledge, meeting the country's socio-economic development needs. In this context, the quality assurance (QA) of higher education (HE) institutions in Vietnam is currently an urgent issue that is highly concerned by the Party, State and society. The current quality of education and training shows that the implementation of QA of many HE institutions in Vietnam is still not commensurate with the requirements for quality and effectiveness of education. It has not been accessible to the current standards. Even a few higher education institutions do not really appreciate the implementation of QA at their establishments. Therefore, the implementation of QA is an urgent requirement to comprehensively improve the quality of education - training, scientific research and community service, creating its own identity and improving competitiveness in a global context of education. The paper addresses the quality management models that are commonly applied in university management, while also addressing the basics for applying quality management models to drive management innovation at universities in Vietnam today.},
 year = {2020}
}

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TY  - JOUR
T1  - Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities
AU  - Nguyen Quang Giao
AU  - Huynh Ngoc Thanh
Y1  - 2020/04/30
PY  - 2020
N1  - https://doi.org/10.11648/j.her.20200502.13
DO  - 10.11648/j.her.20200502.13
T2  - Higher Education Research
JF  - Higher Education Research
JO  - Higher Education Research
SP  - 52
EP  - 59
PB  - Science Publishing Group
SN  - 2578-935X
UR  - https://doi.org/10.11648/j.her.20200502.13
AB  - The quality management models are derived from the manufacturing sector and gradually applied to education in general and higher education in particular. There are many quality management models applied by universities around the world such as Organizational Elements Model, ISO 9000, EFQM, TQM, PDCA, etc. The application of quality management models in management has helped universities to ensure and improve the quality of training, meeting the needs of learners and employers. In fact, choosing and applying a quality management model of universities depends on the perception and level of quality management of that unit. In order to ensure and improve the training quality of the school as well as to meet the increasing requirements of society and learners about the quality of training, universities in Vietnam in the past 10 years have started applying quality management models in management. The application of quality management models in management with the basic functions of quality management clearly shows an interest in management innovation at the university. To face the challenges and opportunities of that process of international integration in education, each country needs to find out for itself the policies and strategies necessary for higher education to best carry out its mission in the production, dissemination and application of knowledge, meeting the country's socio-economic development needs. In this context, the quality assurance (QA) of higher education (HE) institutions in Vietnam is currently an urgent issue that is highly concerned by the Party, State and society. The current quality of education and training shows that the implementation of QA of many HE institutions in Vietnam is still not commensurate with the requirements for quality and effectiveness of education. It has not been accessible to the current standards. Even a few higher education institutions do not really appreciate the implementation of QA at their establishments. Therefore, the implementation of QA is an urgent requirement to comprehensively improve the quality of education - training, scientific research and community service, creating its own identity and improving competitiveness in a global context of education. The paper addresses the quality management models that are commonly applied in university management, while also addressing the basics for applying quality management models to drive management innovation at universities in Vietnam today.
VL  - 5
IS  - 2
ER  -

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Author Information

Nguyen Quang Giao

Center for Education Accreditation, The University of Danang, Danang City, Vietnam
Huynh Ngoc Thanh

Center for Education Accreditation, The University of Danang, Danang City, Vietnam

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Nguyen Quang Giao, Huynh Ngoc Thanh. (2020). Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities. Higher Education Research, 5(2), 52-59. https://doi.org/10.11648/j.her.20200502.13

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ACS Style

Nguyen Quang Giao; Huynh Ngoc Thanh. Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities. High. Educ. Res. 2020, 5(2), 52-59. doi: 10.11648/j.her.20200502.13

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AMA Style

Nguyen Quang Giao, Huynh Ngoc Thanh. Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities. High Educ Res. 2020;5(2):52-59. doi: 10.11648/j.her.20200502.13

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@article{10.11648/j.her.20200502.13,
  author = {Nguyen Quang Giao and Huynh Ngoc Thanh},
  title = {Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities},
  journal = {Higher Education Research},
  volume = {5},
  number = {2},
  pages = {52-59},
  doi = {10.11648/j.her.20200502.13},
  url = {https://doi.org/10.11648/j.her.20200502.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.her.20200502.13},
  abstract = {The quality management models are derived from the manufacturing sector and gradually applied to education in general and higher education in particular. There are many quality management models applied by universities around the world such as Organizational Elements Model, ISO 9000, EFQM, TQM, PDCA, etc. The application of quality management models in management has helped universities to ensure and improve the quality of training, meeting the needs of learners and employers. In fact, choosing and applying a quality management model of universities depends on the perception and level of quality management of that unit. In order to ensure and improve the training quality of the school as well as to meet the increasing requirements of society and learners about the quality of training, universities in Vietnam in the past 10 years have started applying quality management models in management. The application of quality management models in management with the basic functions of quality management clearly shows an interest in management innovation at the university. To face the challenges and opportunities of that process of international integration in education, each country needs to find out for itself the policies and strategies necessary for higher education to best carry out its mission in the production, dissemination and application of knowledge, meeting the country's socio-economic development needs. In this context, the quality assurance (QA) of higher education (HE) institutions in Vietnam is currently an urgent issue that is highly concerned by the Party, State and society. The current quality of education and training shows that the implementation of QA of many HE institutions in Vietnam is still not commensurate with the requirements for quality and effectiveness of education. It has not been accessible to the current standards. Even a few higher education institutions do not really appreciate the implementation of QA at their establishments. Therefore, the implementation of QA is an urgent requirement to comprehensively improve the quality of education - training, scientific research and community service, creating its own identity and improving competitiveness in a global context of education. The paper addresses the quality management models that are commonly applied in university management, while also addressing the basics for applying quality management models to drive management innovation at universities in Vietnam today.},
 year = {2020}
}

Copy | Download

TY  - JOUR
T1  - Application of Quality Management Models Aiming Towards Innovation in Management at Vietnamese Universities
AU  - Nguyen Quang Giao
AU  - Huynh Ngoc Thanh
Y1  - 2020/04/30
PY  - 2020
N1  - https://doi.org/10.11648/j.her.20200502.13
DO  - 10.11648/j.her.20200502.13
T2  - Higher Education Research
JF  - Higher Education Research
JO  - Higher Education Research
SP  - 52
EP  - 59
PB  - Science Publishing Group
SN  - 2578-935X
UR  - https://doi.org/10.11648/j.her.20200502.13
AB  - The quality management models are derived from the manufacturing sector and gradually applied to education in general and higher education in particular. There are many quality management models applied by universities around the world such as Organizational Elements Model, ISO 9000, EFQM, TQM, PDCA, etc. The application of quality management models in management has helped universities to ensure and improve the quality of training, meeting the needs of learners and employers. In fact, choosing and applying a quality management model of universities depends on the perception and level of quality management of that unit. In order to ensure and improve the training quality of the school as well as to meet the increasing requirements of society and learners about the quality of training, universities in Vietnam in the past 10 years have started applying quality management models in management. The application of quality management models in management with the basic functions of quality management clearly shows an interest in management innovation at the university. To face the challenges and opportunities of that process of international integration in education, each country needs to find out for itself the policies and strategies necessary for higher education to best carry out its mission in the production, dissemination and application of knowledge, meeting the country's socio-economic development needs. In this context, the quality assurance (QA) of higher education (HE) institutions in Vietnam is currently an urgent issue that is highly concerned by the Party, State and society. The current quality of education and training shows that the implementation of QA of many HE institutions in Vietnam is still not commensurate with the requirements for quality and effectiveness of education. It has not been accessible to the current standards. Even a few higher education institutions do not really appreciate the implementation of QA at their establishments. Therefore, the implementation of QA is an urgent requirement to comprehensively improve the quality of education - training, scientific research and community service, creating its own identity and improving competitiveness in a global context of education. The paper addresses the quality management models that are commonly applied in university management, while also addressing the basics for applying quality management models to drive management innovation at universities in Vietnam today.
VL  - 5
IS  - 2
ER  -

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