Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable

Yohanes Suryadi; Philipus Tule; Simon Sia Niha

doi:doi:10.11648/j.ebm.20230904.12

| Peer-Reviewed

Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable

Yohanes Suryadi, Philipus Tule, Simon Sia Niha

Published in European Business & Management (Volume 9, Issue 4)

Received: 10 February 2023 Accepted: 1 March 2023 Published: 13 July 2023

Views: Downloads:

Download PDF

Share This Article

Twitter
Linked In
Facebook

Abstract

This thesis is entitled "Analysis of the factors that influence Organizational Citizenship Behavior of SMK Santo Aloisius of Ruteng employees with work motivation as an intervening variable", with the aim of analyzing: 1) respondents' perceptions of OCB (Y2), work motivation (Y1), organizational commitment (X1), employee personality (X2), trust in leadership (X3) and organizational culture (X4); 2) the effect of variables X1, X2, X3, X4, Y1 on Y2; 3) the influence of variables X1, X2, X3, X4 on Y1; 4) the indirect effect of variables X1, X2, X3, X4 on Y2 through Y1. This type of research is descriptive quantitative, measuring the OCB of employees at educational institutions. The number of respondents was 55 people, all employees of SMK Santo Aloisius Ruteng. Methods of data collection through questionnaires and interviews. The analysis tool uses SmartPLS 3 software. The results of the study: (1) Respondents' perceptions of the 6 research variables are all on a good scale; (2) the variables of organizational commitment, trust in the leadership, and work motivation have a positive and significant effect on the OCB variable. The results show that the original sample is 0.381; 0.172; 0.340. The three variables t value> 1.96, P value <0.05; Employee personality and organizational culture have a positive but not significant effect on OCB; (3) organizational culture and trust in leaders have a positive and significant effect on work motivation. The results show the original sample is 0.563 and 0.388 respectively; t value of both variables > 1.96, P Value < 0.05; (4) Work motivation succeeds in mediating the influence of organizational culture on OCB which is indicated by a t value > 1.96, P value <0.05. From the results of this study it is suggested for school management to: 1) create a special research and development division for OCB; 2) establishing a more harmonious working relationship with employees oriented towards professionalism; 3) maintain the existing organizational culture. As for further researchers 1) Using measurements and other analytical techniques; 2). Conduct research on a wider object; 3) Further analyze the factors that influence OCB in a larger number of samples.

Published in	European Business & Management (Volume 9, Issue 4)
DOI	10.11648/j.ebm.20230904.12
Page(s)	71-84
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2023. Published by Science Publishing Group

Keywords

OCB, Work Motivation, Organizational Commitment, Employee Personality, Trust in Leaders, Organizational Culture

References

[1]	Aldag, R., Reschke, W. (1997). Employee Value Added: Measuring Discretionary Effort and Its Value to The Organization. Center for Organizational Effectiveness. Inc. 608/833-3332.
[2]	Alwisol (2009). Personality Psychology. Malang: UMM Press.
[3]	Kreitner, Robet and Kinicki, Angelo. (2014), Organizational Behavior. 9th Edition, 2nd Book. Jakarta: Salemba Empat.
[4]	Mangkunegara. (2009). Human Resource Performance Evaluation: Bandung: Refika Aditama.
[5]	Markoczy, Xin.(2004), The Virtues of Omission in OCB version 1.28. http://www.goldmark.org/livia. Accessed August 24, 2022.
[6]	Organs, DW (2006). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.
[7]	Robbins, Stephen. P., Judge, Timothy. A., (2006), Organizational Behavior. Organizational Behavior. Edition 5. Jagakarsa: Salemba Empat.
[8]	Robbins, Stephen. P., Judge, Timothy. A., (2009), Organizational Behavior. Organizational Behavior. Issue 8. Jagakarsa: Salemba Empat.
[9]	Robbins, Stephen. P., Judge, Timothy. A., (2017), Organizational Behavior. Organizational Behavior. Issue 16. Jagakarsa: Salemba Empat.
[10]	Siagian, Sondang P. (2014). Human Resource Management. 1st Edition 22nd Printing. Jakarta: Earth Script.
[11]	Sopiah. (2011). Organizational Behavior. Yogyakarta: Andi Offset.
[12]	Sugiyono. (2016). Quantitative Research Methods, Qualitative Sunders, M., Lewis, P., Thornhill. A. (2016). Research Methods for Business Students. Seventh Edition. England: Harlow.
[13]	Sunders, M., Lewis, P., Thornhill. A. (2016). Research Methods for Business Students. Seventh Edition. England: Harlow.
[14]	Suryani, NK. & FoEh, John. (2019). Human Resource Management Applicative Practical Review. Badung Bali: Nilacakra.
[15]	Titisari, Purnamie. (2014). The Role of Organizational Citizenship Behavior in Improving Employee Performance. Jakarta: Media Discourse Partners.
[16]	Wibowo. (2017). Organizational Culture: A Need To Improve Long-Term Performance. Depok: PT RajaGrafindo Persada.
[17]	Arief. Y. P., Handriyono. US (2018). The Effect of Trust in Leaders, Transfers and Organizational Culture on Work Motivation and Employee Performance at the Jember Regency Regional Revenue Agency. Bisma Journal of Business and Management, Vol. 12, No. May 2, 2018. pp. 182-190.
[18]	Cohen & Vigoda, (2000). Do Good Citizen Make Good Organizational Citizenship? Administration and Society. Vols 32, 596-624.
[19]	Darmawati, A., & Indartono, S. (2015). The Effect of Job Satisfaction on Organizational Citizenship Behavior with Organizational Commitment as a Mediating Variable. Journal of Management Science, 12 (2), 49–64. https://doi.org/10.21831/jim.v12i2.1174
[20]	Dirks, K., & Skarlicki, D. (2004). Trust in leaders: Existing research and emerging issues. In Kramer, R., & Cook, K. (eds) Trust and distrust in organizations: Journal International Dilemmas and approaches (pp. 21-40). New York: Russell Sage Foundation.
[21]	Hendrawan, A., Sucahwati, H., & Indriyani. (2020). Organizational Citizenship Behavior (OCB) in Nusantara Maritime Academy Employees. Journal of Business Economics. Vol. 2 Pgs 39-48.
[22]	Huda, K. (2018). The Effect of Job Satisfaction on Organizational Citizenship Behavior (Ocb) Organizational Commitment as an Intervening Variable (Case Study at Pt Citayasah Perdana). Optima Journal, 2 (1). https://doi.org/10.33366/opt.v2i1.900
[23]	Lubis, MS (2015). The Effect of Organizational Climate and Organizational Commitment on the Formation of Employee Organizational Citizenship Behavior (OCB). EJournal of Economic Appreciation. 3 (2): 75-84.
[24]	Nabila Rahma Aidina, Unika Prihatsanti (2017). Relationship Between Trust in Leaders and Work Engagement in Employees of PT Telkom Witel Semarang. Empathy Journal, October 2017 Volume 6 (Number 4), pages 137-142.
[25]	Nyhan, Ronald. C., (2000). Changing The Pardigm Trust and Its Role in Public Sector Organizations. Journal Of American Review of Public Administration, Vol 30 No. 1, March 2000, Sage Publications Inc.
[26]	Podsakoff, PM, Ahearne, M., & MacKenzei, SB (1997). Organizational Citizenship Behavior and the Quantity and Quality of Work Group Performance. Journal of Applied Psychology, vol. 82: 262-270.
[27]	Prihatsanti, Unika and Rahma Kartika Sari Dewi. (2010). Relationship between Organizational Climate and Organizational Citizenship Behavior (OCB) in Public Elementary School Teachers in Mojolaban Sukoharjo District. Undip Journal of Psychology Vol. 7, No. 1, April 2010. Faculty of Psychology, University of Diponegoro.
[28]	Roby, Thoyib, Armanu. Afnan, Eka. and Surachman. 2012. The Effect of Job Satisfaction, Organizational Commitment, Personality and Professionalism of Lecturers on Organizational Citizenship Behavior and Their Impact on Lecturer Performance, Study at the University of Palangka Raya, Journal of Management Applications, Vol 10 Number 1 March 2012, ISSN 1693-5241.
[29]	Smith, CA, DW Organ, JPNear. (1983). Organizational Citizenship Behavior: Its Nature And Antecedent. Journal of Applied Psychology, Vol. 68 (4), P. 653-663.
[30]	Triyanto, Agus. (2009). Organizational Citizenship Behavior (OCB) and Its Influence on Employee Desire to Leave and Job Satisfaction. Journal of Management, Vol. 7 No. 4.

Cite This Article

Plain Text BibTeX RIS

APA Style

Yohanes Suryadi, Philipus Tule, Simon Sia Niha. (2023). Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable. European Business & Management, 9(4), 71-84. https://doi.org/10.11648/j.ebm.20230904.12

Copy | Download

ACS Style

Yohanes Suryadi; Philipus Tule; Simon Sia Niha. Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable. Eur. Bus. Manag. 2023, 9(4), 71-84. doi: 10.11648/j.ebm.20230904.12

Copy | Download

AMA Style

Yohanes Suryadi, Philipus Tule, Simon Sia Niha. Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable. Eur Bus Manag. 2023;9(4):71-84. doi: 10.11648/j.ebm.20230904.12

Copy | Download

@article{10.11648/j.ebm.20230904.12,
  author = {Yohanes Suryadi and Philipus Tule and Simon Sia Niha},
  title = {Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable},
  journal = {European Business & Management},
  volume = {9},
  number = {4},
  pages = {71-84},
  doi = {10.11648/j.ebm.20230904.12},
  url = {https://doi.org/10.11648/j.ebm.20230904.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ebm.20230904.12},
  abstract = {This thesis is entitled "Analysis of the factors that influence Organizational Citizenship Behavior of SMK Santo Aloisius of Ruteng employees with work motivation as an intervening variable", with the aim of analyzing: 1) respondents' perceptions of OCB (Y2), work motivation (Y1), organizational commitment (X1), employee personality (X2), trust in leadership (X3) and organizational culture (X4); 2) the effect of variables X1, X2, X3, X4, Y1 on Y2; 3) the influence of variables X1, X2, X3, X4 on Y1; 4) the indirect effect of variables X1, X2, X3, X4 on Y2 through Y1. This type of research is descriptive quantitative, measuring the OCB of employees at educational institutions. The number of respondents was 55 people, all employees of SMK Santo Aloisius Ruteng. Methods of data collection through questionnaires and interviews. The analysis tool uses SmartPLS 3 software. The results of the study: (1) Respondents' perceptions of the 6 research variables are all on a good scale; (2) the variables of organizational commitment, trust in the leadership, and work motivation have a positive and significant effect on the OCB variable. The results show that the original sample is 0.381; 0.172; 0.340. The three variables t value> 1.96, P value  1.96, P Value  1.96, P value <0.05. From the results of this study it is suggested for school management to: 1) create a special research and development division for OCB; 2) establishing a more harmonious working relationship with employees oriented towards professionalism; 3) maintain the existing organizational culture. As for further researchers 1) Using measurements and other analytical techniques; 2). Conduct research on a wider object; 3) Further analyze the factors that influence OCB in a larger number of samples.},
 year = {2023}
}

Copy | Download

TY  - JOUR
T1  - Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable
AU  - Yohanes Suryadi
AU  - Philipus Tule
AU  - Simon Sia Niha
Y1  - 2023/07/13
PY  - 2023
N1  - https://doi.org/10.11648/j.ebm.20230904.12
DO  - 10.11648/j.ebm.20230904.12
T2  - European Business & Management
JF  - European Business & Management
JO  - European Business & Management
SP  - 71
EP  - 84
PB  - Science Publishing Group
SN  - 2575-5811
UR  - https://doi.org/10.11648/j.ebm.20230904.12
AB  - This thesis is entitled "Analysis of the factors that influence Organizational Citizenship Behavior of SMK Santo Aloisius of Ruteng employees with work motivation as an intervening variable", with the aim of analyzing: 1) respondents' perceptions of OCB (Y2), work motivation (Y1), organizational commitment (X1), employee personality (X2), trust in leadership (X3) and organizational culture (X4); 2) the effect of variables X1, X2, X3, X4, Y1 on Y2; 3) the influence of variables X1, X2, X3, X4 on Y1; 4) the indirect effect of variables X1, X2, X3, X4 on Y2 through Y1. This type of research is descriptive quantitative, measuring the OCB of employees at educational institutions. The number of respondents was 55 people, all employees of SMK Santo Aloisius Ruteng. Methods of data collection through questionnaires and interviews. The analysis tool uses SmartPLS 3 software. The results of the study: (1) Respondents' perceptions of the 6 research variables are all on a good scale; (2) the variables of organizational commitment, trust in the leadership, and work motivation have a positive and significant effect on the OCB variable. The results show that the original sample is 0.381; 0.172; 0.340. The three variables t value> 1.96, P value  1.96, P Value  1.96, P value <0.05. From the results of this study it is suggested for school management to: 1) create a special research and development division for OCB; 2) establishing a more harmonious working relationship with employees oriented towards professionalism; 3) maintain the existing organizational culture. As for further researchers 1) Using measurements and other analytical techniques; 2). Conduct research on a wider object; 3) Further analyze the factors that influence OCB in a larger number of samples.
VL  - 9
IS  - 4
ER  -

Copy | Download

Author Information

Yohanes Suryadi

Department of Management, University Catholic Widya Mandira, Kupang, Indonesia
Philipus Tule

Department of Management, University Catholic Widya Mandira, Kupang, Indonesia
Simon Sia Niha

Department of Management, University Catholic Widya Mandira, Kupang, Indonesia

Download PDF

Sections

Plain Text BibTeX RIS

APA Style

Yohanes Suryadi, Philipus Tule, Simon Sia Niha. (2023). Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable. European Business & Management, 9(4), 71-84. https://doi.org/10.11648/j.ebm.20230904.12

Copy | Download

ACS Style

Yohanes Suryadi; Philipus Tule; Simon Sia Niha. Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable. Eur. Bus. Manag. 2023, 9(4), 71-84. doi: 10.11648/j.ebm.20230904.12

Copy | Download

AMA Style

Yohanes Suryadi, Philipus Tule, Simon Sia Niha. Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable. Eur Bus Manag. 2023;9(4):71-84. doi: 10.11648/j.ebm.20230904.12

Copy | Download

@article{10.11648/j.ebm.20230904.12,
  author = {Yohanes Suryadi and Philipus Tule and Simon Sia Niha},
  title = {Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable},
  journal = {European Business & Management},
  volume = {9},
  number = {4},
  pages = {71-84},
  doi = {10.11648/j.ebm.20230904.12},
  url = {https://doi.org/10.11648/j.ebm.20230904.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ebm.20230904.12},
  abstract = {This thesis is entitled "Analysis of the factors that influence Organizational Citizenship Behavior of SMK Santo Aloisius of Ruteng employees with work motivation as an intervening variable", with the aim of analyzing: 1) respondents' perceptions of OCB (Y2), work motivation (Y1), organizational commitment (X1), employee personality (X2), trust in leadership (X3) and organizational culture (X4); 2) the effect of variables X1, X2, X3, X4, Y1 on Y2; 3) the influence of variables X1, X2, X3, X4 on Y1; 4) the indirect effect of variables X1, X2, X3, X4 on Y2 through Y1. This type of research is descriptive quantitative, measuring the OCB of employees at educational institutions. The number of respondents was 55 people, all employees of SMK Santo Aloisius Ruteng. Methods of data collection through questionnaires and interviews. The analysis tool uses SmartPLS 3 software. The results of the study: (1) Respondents' perceptions of the 6 research variables are all on a good scale; (2) the variables of organizational commitment, trust in the leadership, and work motivation have a positive and significant effect on the OCB variable. The results show that the original sample is 0.381; 0.172; 0.340. The three variables t value> 1.96, P value  1.96, P Value  1.96, P value <0.05. From the results of this study it is suggested for school management to: 1) create a special research and development division for OCB; 2) establishing a more harmonious working relationship with employees oriented towards professionalism; 3) maintain the existing organizational culture. As for further researchers 1) Using measurements and other analytical techniques; 2). Conduct research on a wider object; 3) Further analyze the factors that influence OCB in a larger number of samples.},
 year = {2023}
}

Copy | Download

TY  - JOUR
T1  - Analysis of Factors Influencing the Organizational Citizenship Behavior Employees at SMK Santo Aloisius of Ruteng with Work Motivation as an Intervening Variable
AU  - Yohanes Suryadi
AU  - Philipus Tule
AU  - Simon Sia Niha
Y1  - 2023/07/13
PY  - 2023
N1  - https://doi.org/10.11648/j.ebm.20230904.12
DO  - 10.11648/j.ebm.20230904.12
T2  - European Business & Management
JF  - European Business & Management
JO  - European Business & Management
SP  - 71
EP  - 84
PB  - Science Publishing Group
SN  - 2575-5811
UR  - https://doi.org/10.11648/j.ebm.20230904.12
AB  - This thesis is entitled "Analysis of the factors that influence Organizational Citizenship Behavior of SMK Santo Aloisius of Ruteng employees with work motivation as an intervening variable", with the aim of analyzing: 1) respondents' perceptions of OCB (Y2), work motivation (Y1), organizational commitment (X1), employee personality (X2), trust in leadership (X3) and organizational culture (X4); 2) the effect of variables X1, X2, X3, X4, Y1 on Y2; 3) the influence of variables X1, X2, X3, X4 on Y1; 4) the indirect effect of variables X1, X2, X3, X4 on Y2 through Y1. This type of research is descriptive quantitative, measuring the OCB of employees at educational institutions. The number of respondents was 55 people, all employees of SMK Santo Aloisius Ruteng. Methods of data collection through questionnaires and interviews. The analysis tool uses SmartPLS 3 software. The results of the study: (1) Respondents' perceptions of the 6 research variables are all on a good scale; (2) the variables of organizational commitment, trust in the leadership, and work motivation have a positive and significant effect on the OCB variable. The results show that the original sample is 0.381; 0.172; 0.340. The three variables t value> 1.96, P value  1.96, P Value  1.96, P value <0.05. From the results of this study it is suggested for school management to: 1) create a special research and development division for OCB; 2) establishing a more harmonious working relationship with employees oriented towards professionalism; 3) maintain the existing organizational culture. As for further researchers 1) Using measurements and other analytical techniques; 2). Conduct research on a wider object; 3) Further analyze the factors that influence OCB in a larger number of samples.
VL  - 9
IS  - 4
ER  -

Copy | Download