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A Comparative Analysis of Online Dispute Resolution Platforms

Received: 25 November 2016     Accepted: 26 December 2016     Published: 10 March 2017
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Abstract

Online Dispute Resolution (ODR) brings considerable advantages over traditional litigation. It empowers consenting parties to create their own agreements and provides a greater degree of control over the dispute resolution process and the decision. With the growth of e-commerce and cross border business, the number of disputes have increased many fold which the traditional courts are feeling the burden. ODR offers a cheaper and swift way to resolve the cases outside the courts. This paper analyses the legal aspects of ODR in India while making a comparative analysis with European system.

Published in American Journal of Operations Management and Information Systems (Volume 2, Issue 3)
DOI 10.11648/j.ajomis.20170203.13
Page(s) 81-85
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2017. Published by Science Publishing Group

Keywords

Online, Dispute, Resolution, Internet, Communication

References
[1] ACCA. (n.d.). UNDERSTANDING THE IMPORTANCE OF COMMUNICATION. Retrieved June 12, 2016, from http://www.accaglobal.com/in/en/student/exam-support-resources/fundamentals-exams-study-resources/f1/technical-articles/understanding-importance.html.
[2] Association, A. A. (n.d.). What is Online Dispute Resolution? A Guide for Consumers. Retrieved june 12, 2016, from //www.americanbar.org/content/dam/aba/migrated/2011_build/dispute_resolution/consumerodr.authcheckdam.pdf.
[3] Bygrave, L. A. (n.d.). ONLINE DISPUTE RESOLUTION – WHAT IT MEANS FOR CONSUMERS. Retrieved from http://folk.uio.no/lee/oldpage/articles/Bygrave_ODR.pdf.
[4] Cortés, P. (2011). Online Dispute Resolution for Consumers in the European Union. Oxon: Routledge.
[5] Cortés, P. (n.d.). Online Dispute Resolution for Consumers. Retrieved from http://www.mediate.com/pdf/cortes.pdf.
[6] Cortes, P. (n.d.). Online Dispute Resolution for Consumers in the European Union. Retrieved June 16, 2016, from www.oapen.org/download?type=document&docid=391038www.oapen.org/download?type=document&docid=391038.
[7] Definition Task Force on Electronic Commerce and Alternative Dispute Resolution Task Force Draft March, 2. e. (n.d.).
[8] Feliksas Petrauskas, E. K. (n.d.). ONLINE DISPUTE RESOLUTION IN CONSUMER DISPUTES. Retrieved June 14, 2016, from https://www.mruni.eu/upload/iblock/f96/8_Petrauskas_Kybartienht-1.pdf.
[9] Hörnle, J. (n.d.). Encouraging Online Dispute Resolution in the EU and Beyond-Keeping Costs Low or. Retrieved from http://www.e-lawyerassistance.com/ArticlesPDF/EncouragingOnlineDisputeResolutionintheEUen.pdf.
[10] UNCITRAL. (n.d.). Draft on Online Dispute Resolution. Retrieved July 15, 2016, from http://www.uncitral.org/pdf/english/workinggroups/wg_3/crp3-e.pdf.
Cite This Article
  • APA Style

    Sree Krishna Bharadwaj H. (2017). A Comparative Analysis of Online Dispute Resolution Platforms. American Journal of Operations Management and Information Systems, 2(3), 81-85. https://doi.org/10.11648/j.ajomis.20170203.13

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    ACS Style

    Sree Krishna Bharadwaj H. A Comparative Analysis of Online Dispute Resolution Platforms. Am. J. Oper. Manag. Inf. Syst. 2017, 2(3), 81-85. doi: 10.11648/j.ajomis.20170203.13

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    AMA Style

    Sree Krishna Bharadwaj H. A Comparative Analysis of Online Dispute Resolution Platforms. Am J Oper Manag Inf Syst. 2017;2(3):81-85. doi: 10.11648/j.ajomis.20170203.13

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  • @article{10.11648/j.ajomis.20170203.13,
      author = {Sree Krishna Bharadwaj H.},
      title = {A Comparative Analysis of Online Dispute Resolution Platforms},
      journal = {American Journal of Operations Management and Information Systems},
      volume = {2},
      number = {3},
      pages = {81-85},
      doi = {10.11648/j.ajomis.20170203.13},
      url = {https://doi.org/10.11648/j.ajomis.20170203.13},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajomis.20170203.13},
      abstract = {Online Dispute Resolution (ODR) brings considerable advantages over traditional litigation. It empowers consenting parties to create their own agreements and provides a greater degree of control over the dispute resolution process and the decision. With the growth of e-commerce and cross border business, the number of disputes have increased many fold which the traditional courts are feeling the burden. ODR offers a cheaper and swift way to resolve the cases outside the courts. This paper analyses the legal aspects of ODR in India while making a comparative analysis with European system.},
     year = {2017}
    }
    

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Author Information
  • National Law School of India University, Bengaluru, India

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