This study was undertaken to evaluate the need for a library mobile application dedicated to reference services in academic libraries. The paper proposed the design and use of a mobile application in academic libraries. The study purposively sampled all the 43 university librarians that made up the population in Federal Universities, Nigeria. An unstructured questionnaire was utilized to seek the opinion of the respondents. Out of the 43 questionnaires distributed, 32 were correctly filled and returned indicating a 74.4% return rate. The structure of the proposed mobile library application was outlined. The data were collated and analysed using frequencies and percentages, and content analysis. The findings showed that the respondents used social media for rendering defined reference services. It was observed that there was no policy for the utilization of social media in rendering library services and that librarians welcome the idea of a mobile library application. It was concluded that library will benefit more if mobile library application is adopted rendering library services. It was recommended that academic libraries should adopt a mobile library application and design a policy to guide the use of the application.
| Published in | American Journal of Education and Information Technology (Volume 6, Issue 1) |
| DOI | 10.11648/j.ajeit.20220601.18 |
| Page(s) | 46-52 |
| Creative Commons |
This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited. |
| Copyright |
Copyright © The Author(s), 2022. Published by Science Publishing Group |
Reference Services, Library, Technology, Mobile Application, Librarians, Social Media
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APA Style
Susan Nnadozie Umeozor. (2022). Social Media and Personalized Mobile Application: The Future of Reference Services in Academic Libraries. American Journal of Education and Information Technology, 6(1), 46-52. https://doi.org/10.11648/j.ajeit.20220601.18
ACS Style
Susan Nnadozie Umeozor. Social Media and Personalized Mobile Application: The Future of Reference Services in Academic Libraries. Am. J. Educ. Inf. Technol. 2022, 6(1), 46-52. doi: 10.11648/j.ajeit.20220601.18
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Download@article{10.11648/j.ajeit.20220601.18,
author = {Susan Nnadozie Umeozor},
title = {Social Media and Personalized Mobile Application: The Future of Reference Services in Academic Libraries},
journal = {American Journal of Education and Information Technology},
volume = {6},
number = {1},
pages = {46-52},
doi = {10.11648/j.ajeit.20220601.18},
url = {https://doi.org/10.11648/j.ajeit.20220601.18},
eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajeit.20220601.18},
abstract = {This study was undertaken to evaluate the need for a library mobile application dedicated to reference services in academic libraries. The paper proposed the design and use of a mobile application in academic libraries. The study purposively sampled all the 43 university librarians that made up the population in Federal Universities, Nigeria. An unstructured questionnaire was utilized to seek the opinion of the respondents. Out of the 43 questionnaires distributed, 32 were correctly filled and returned indicating a 74.4% return rate. The structure of the proposed mobile library application was outlined. The data were collated and analysed using frequencies and percentages, and content analysis. The findings showed that the respondents used social media for rendering defined reference services. It was observed that there was no policy for the utilization of social media in rendering library services and that librarians welcome the idea of a mobile library application. It was concluded that library will benefit more if mobile library application is adopted rendering library services. It was recommended that academic libraries should adopt a mobile library application and design a policy to guide the use of the application.},
year = {2022}
}
TY - JOUR T1 - Social Media and Personalized Mobile Application: The Future of Reference Services in Academic Libraries AU - Susan Nnadozie Umeozor Y1 - 2022/05/31 PY - 2022 N1 - https://doi.org/10.11648/j.ajeit.20220601.18 DO - 10.11648/j.ajeit.20220601.18 T2 - American Journal of Education and Information Technology JF - American Journal of Education and Information Technology JO - American Journal of Education and Information Technology SP - 46 EP - 52 PB - Science Publishing Group SN - 2994-712X UR - https://doi.org/10.11648/j.ajeit.20220601.18 AB - This study was undertaken to evaluate the need for a library mobile application dedicated to reference services in academic libraries. The paper proposed the design and use of a mobile application in academic libraries. The study purposively sampled all the 43 university librarians that made up the population in Federal Universities, Nigeria. An unstructured questionnaire was utilized to seek the opinion of the respondents. Out of the 43 questionnaires distributed, 32 were correctly filled and returned indicating a 74.4% return rate. The structure of the proposed mobile library application was outlined. The data were collated and analysed using frequencies and percentages, and content analysis. The findings showed that the respondents used social media for rendering defined reference services. It was observed that there was no policy for the utilization of social media in rendering library services and that librarians welcome the idea of a mobile library application. It was concluded that library will benefit more if mobile library application is adopted rendering library services. It was recommended that academic libraries should adopt a mobile library application and design a policy to guide the use of the application. VL - 6 IS - 1 ER -
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