This article is meant to discourse the idea and skill of communication and care that is fundamental to the prevention as to restoration from dispute between healthcare provider and patient (DHP). DHP can be separated into 3 steps of intervention, thus 1. internal hospital negotiation; 2. external hospital mediation from Bureau of Health, medial association, city government mediation committee or arbitration; 3. Court litigation or mediation. Then, we introduced the current models of these 3 steps in Taiwan and Internal Hospital Mediator (IHM) model known as Japanese style, a form of medical alternative dispute resolution (ADR). Different ability of communication and care can be used in different situations as self-mediation, onsite correspondence, and professional mediation. Finally, how IHM can be of use as intervention principle and methods to 7 scenarios of physician-patient relationship.
| Published in | American Journal of Clinical and Experimental Medicine (Volume 3, Issue 5) |
| DOI | 10.11648/j.ajcem.20150305.30 |
| Page(s) | 310-313 |
| Creative Commons |
This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited. |
| Copyright |
Copyright © The Author(s), 2015. Published by Science Publishing Group |
Medical Dispute, Communicating Caring, Internal Hospital Mediator, Mediation, Healthcare Provider and Patient Dispute, Alternative Dispute Resolution
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APA Style
Yong-Chi Chen, Shih-Ying Lee. (2015). Healthcare Provider and Patient Dispute: From Prevention to Restoration-the Neccessity of Communication and Caring. American Journal of Clinical and Experimental Medicine, 3(5), 310-313. https://doi.org/10.11648/j.ajcem.20150305.30
ACS Style
Yong-Chi Chen; Shih-Ying Lee. Healthcare Provider and Patient Dispute: From Prevention to Restoration-the Neccessity of Communication and Caring. Am. J. Clin. Exp. Med. 2015, 3(5), 310-313. doi: 10.11648/j.ajcem.20150305.30
AMA Style
Yong-Chi Chen, Shih-Ying Lee. Healthcare Provider and Patient Dispute: From Prevention to Restoration-the Neccessity of Communication and Caring. Am J Clin Exp Med. 2015;3(5):310-313. doi: 10.11648/j.ajcem.20150305.30
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Download@article{10.11648/j.ajcem.20150305.30,
author = {Yong-Chi Chen and Shih-Ying Lee},
title = {Healthcare Provider and Patient Dispute: From Prevention to Restoration-the Neccessity of Communication and Caring},
journal = {American Journal of Clinical and Experimental Medicine},
volume = {3},
number = {5},
pages = {310-313},
doi = {10.11648/j.ajcem.20150305.30},
url = {https://doi.org/10.11648/j.ajcem.20150305.30},
eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajcem.20150305.30},
abstract = {This article is meant to discourse the idea and skill of communication and care that is fundamental to the prevention as to restoration from dispute between healthcare provider and patient (DHP). DHP can be separated into 3 steps of intervention, thus 1. internal hospital negotiation; 2. external hospital mediation from Bureau of Health, medial association, city government mediation committee or arbitration; 3. Court litigation or mediation. Then, we introduced the current models of these 3 steps in Taiwan and Internal Hospital Mediator (IHM) model known as Japanese style, a form of medical alternative dispute resolution (ADR). Different ability of communication and care can be used in different situations as self-mediation, onsite correspondence, and professional mediation. Finally, how IHM can be of use as intervention principle and methods to 7 scenarios of physician-patient relationship.},
year = {2015}
}
TY - JOUR T1 - Healthcare Provider and Patient Dispute: From Prevention to Restoration-the Neccessity of Communication and Caring AU - Yong-Chi Chen AU - Shih-Ying Lee Y1 - 2015/12/01 PY - 2015 N1 - https://doi.org/10.11648/j.ajcem.20150305.30 DO - 10.11648/j.ajcem.20150305.30 T2 - American Journal of Clinical and Experimental Medicine JF - American Journal of Clinical and Experimental Medicine JO - American Journal of Clinical and Experimental Medicine SP - 310 EP - 313 PB - Science Publishing Group SN - 2330-8133 UR - https://doi.org/10.11648/j.ajcem.20150305.30 AB - This article is meant to discourse the idea and skill of communication and care that is fundamental to the prevention as to restoration from dispute between healthcare provider and patient (DHP). DHP can be separated into 3 steps of intervention, thus 1. internal hospital negotiation; 2. external hospital mediation from Bureau of Health, medial association, city government mediation committee or arbitration; 3. Court litigation or mediation. Then, we introduced the current models of these 3 steps in Taiwan and Internal Hospital Mediator (IHM) model known as Japanese style, a form of medical alternative dispute resolution (ADR). Different ability of communication and care can be used in different situations as self-mediation, onsite correspondence, and professional mediation. Finally, how IHM can be of use as intervention principle and methods to 7 scenarios of physician-patient relationship. VL - 3 IS - 5 ER -
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